Refund Policy

 At ventia services group, we strive to provide high-quality construction work and exceptional service to all our clients. If for any reason you are not satisfied with the construction work provided by us, please contact us immediately to address your concerns.

Refund Eligibility

Refunds may be considered under the following circumstances:

1. Non-Performance: If we fail to commence or complete the agreed-upon construction work as outlined in the contract.

2. Defective Workmanship: In the event of defective workmanship, where the construction work does not meet the agreed-upon standards or specifications.

3. Material Defects: If materials used in the construction process are found to be defective or substandard, leading to unsatisfactory results.

Refund Procedure

To request a refund, please contact us in writing or via email at info@gammonsconstruction.homes, providing detailed information regarding the reason for the refund request, along with any supporting evidence or documentation.

Upon receiving your refund request, we will review the circumstances and assess eligibility for a refund based on the terms outlined in this policy. We reserve the right to inspect the construction work in question and may request additional information as necessary.

Refund Resolution

If your refund request is approved, we will initiate the refund process within a reasonable timeframe. Refunds will be issued using the same method of payment originally used for the transaction, unless otherwise agreed upon.

Non-Refundable Items

Please note that certain costs or expenses incurred in the construction process may be non-refundable, such as permits, licenses, or specialized services procured specifically for your project.

Cancellation Policy

If you wish to cancel construction work after it has commenced, please refer to the terms outlined in your contract for cancellation procedures and any associated fees or penalties.

Contact Information

If you have any questions or concerns regarding our refund policy or require assistance with a refund request, please contact us at info@ventiaservicesgroup.com